Summary: The Sales Director is responsible for leading the organization's efforts & executing the strategy to identify & secure business for assigned accounts, mainly supporting Japanese, Stellantis and Other customers. This role involves managing the P&L on key metrics & performance indications strategic planning, market analysis & collaboration with internal & external stakeholders to drive profitable business growth & innovation.
ESSENTIAL DUTIES & RESPONSIBILITIES:
SALES:
- Single point accountable for the identification of strategically aligned business opportunities, action plans and acquisition of profitable business for assigned accounts.
- Develops & implements strategic sales & marketing plans to achieve corporate objectives.
- Creates & delivers compelling “value based” sales presentations to communicate the company's capabilities & vision.
- Responsible for business results to meet annual financial commitments (, pricing, warranty, & SG&A).
- Leads the sales process & develops the 5 Year Strategy with a focus on growth of assigned customer & responsible to execute strategy (volume, pricing, margin).
- Establishes sales forecasts & performance targets to align customer demand with internal capacity requirements.
- Responsible for driving corporate objectives & priorities including increasing the focus on customer needs & market intelligence, industry trends, competitive dynamics & delivering value added solutions.
- Leads execution of commercial negotiations, terms & customer issue resolution, acts as a single point of commercial contact & engages other functions as required.
- Responsible to ensure that raw material indexes, pricing, quotes & price changes are implemented on-time.
- Ensures that Account Receivables are timely tracked & resolved with customer.
- Build & maintain strong relationships with key customer contacts, including purchasing, engineering & quality teams to gain insights & influence sourcing selections.
- Engages cross functional team members to focus on the achievement of customer objectives, including but not limited to engineering, product line strategy, quality, finance & supply chain, to ensure all customer-facing activities have a plan to meet/exceed customer requirements.
- Once system integration is complete, will utilize customer relationship management (CRM) tool to actively manage account, including 1) Opportunity pipeline in support of the 5 Year Plan, 2) Map to manage a “zippered” relationship structure between STRATTEC team & customer organization & 3) Volume & Revenue mapping of all customer vehicle programs.
- Responsible for customer satisfaction in the development of new customer products.
- Maintains / builds the STRATTEC’s leading reputation & image.
- Identifies & develops strategic opportunities with assigned customers & product lines.
- Collaborates internally with technical teams to align product development with assigned customer needs & trends.
GENERAL:
- Directs the staffing, training & performance management of assigned team, where applicable.
- Supports advanced engineering initiatives & collaborates with R&D teams.
- Ensures adherence to company policies, industry standards & regulatory requirements.
- Monitors & reports on key performance indicators (KPIs) to senior management.
SUPERVISORY RESPONSIBILITY:
- Manages team commensurate with business awards, as deemed appropriate.